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On this episode of Freightonomics, FreightWaves Market Expert Zach Strickland and Lead Economist Anthony Smith dig for the cold, hard truth about reefer transport and port congestion.
They welcome Matthew Mugar, co-founder of BOA Logistics, Logica Trucking and Flow Cold Warehouse, to discuss the challenges of operating a refrigerated fleet and brokerage over the past year. The three also dig into what they think are the biggest problems facing the ports and what some solutions may be following peak season.
You can find more Freightonomics episodes and recaps for all our live podcasts here.
Audintel
In the U.S., Parcel deliveries get delayed by about 3-5% on average. Not to mention, 51% of the customers want a refund if a package arrives late. As a result, shippers face customer complaints that can affect their business in the long run.
https://audintel.com/refund-for-late-delivery-of-parcel/