Improving the Driver’s Experience

The intense competition to hire and retain the best drivers is a challenge for every fleet. The carriers who innovate and stand out as an attractive place for the best drivers to work will gain competitive advantage. A sure way to win the battle for driver loyalty is finding ways to improve the driver’s experience, and leveraging technology is a great place to start.

Giving drivers a voice in the planning and management of their trip and offering them choices about their loads are two ways in which carriers can improve a driver’s perception of the company they work for. While many companies are working toward these goals, few have been successful at leveraging their technology and systems for an easy and routine way to interact with their drivers. That is changing.

In this webinar, FreightWaves explores these issues with McLeod Software and discuss how companies can:

• Use automation to give drivers choices about the loads they haul in practical and interactive ways
• Understand each driver’s preferences and needs, help planners do their work with visibility, and provide insight about those considerations
• Help planners and drivers do a better job of interactively planning trips and manage the trip once it is underway with consideration of breaks, traffic conditions, and weather impact
• Ensure drivers are set up for success with respect to the requirements of each trip, their ability to meet the required timelines, and their available HOS specific to that trip

WATCH THE RECORDING

Presenters:

Randall Sanchez, Solutions Architect–Enterprise Systems, McLeod Software

Kem Wallace, Senior Solutions Architect–Enterprise Systems, McLeod Software

Mark Cubine, Vice President of Marketing, McLeod Software