Big and bulky last-mile deliveries need to be on time, but the ultimate key to customer satisfaction is communication.

Retail customers looking for same-day delivery are willing to pay more for the service, a new survey has found.

AOI Capital has acquired 3PL RK Logistics Group, which specializes in e-commerce warehouse and distribution.

New research suggests alternative delivery locations could succeed in certain environments, driving down the cost of e-commerce last-mile delivery.

Use of AI in the e-commerce supply chain needs to be targeted or the issue of too much data will overwhelm businesses.

Ignoring logistics leads to negative feedback from customers, harming the ability of e-commerce merchants to grow their businesses.

With e-commerce returns growing, retailers have plenty of opportunity to make shoppers loyal customers.

Boox is looking to evolve the circular economy with reusable packaging for direct-to-consumer brands.

Even as B2B e-commerce grows, many business buyers are still suffering from a lack of visibility into the process.

Banyan Technology has introduced a new first/final mile software offering for fleets, helping shippers and 3PLs connect with providers.

Carriers interested in conducting driver training for both property carrying and passenger carrying commercial motor vehicles must now meet requirements set forth under FMCSA’s entry-level driver training rule, including registering their programs with the TPR.

Heavy goods delivery platform Deliveright is opening up access to its technology on a trial basis.

UPS probará bicicletas eléctricas de 4 ruedas en determinadas ciudades de Estados Unidos y Europa

UPS will test the Fernhy eQuad electric cargo bike in congested U.S. and European cities.

Gatik CEO Gautam Narang will detail middle-mile autonomy’s role in the future of the supply chain at FreightWaves’ upcoming The Future of Supply Chain conference.

Electric cargo container delivery service Urb-E is now transporting fresh greens from Square Roots’ sustainable New York City farm to local retail stores.

Direct-to-consumer tech provider ESW is partnering with UPS to offer e-commerce brands quicker access to cross-border shipments.

TForce Logistics is adding a distribution center in the Toronto area, boosting its last-mile delivery capabilities in the region.

FedEx Express will test a Chaparral autonomous drone for middle-mile transport of air cargo.

Descartes has integrated its ShipRush shipping solution with two of its popular warehouse management systems.

BigCommerce has introduced a new feature on its platform that allows e-commerce brands running multiple storefronts to connect and see those storefronts in a single dashboard.

Flytrex is now delivering chicken wings via drone in Texas as it expands its test programs with Brinker International’s It’s Just Wings brand.

Last-mile delivery technology provider Dispatch has raised $50M to fuel its expansion across the U.S.

Cloud warehouse firm Stord has introduced an app that connects its offerings with Salesforce Commerce Cloud.

PayPal has integrated its Happy Returns exchange portal into its system, offering the reverse logistics software to merchants free of charge.

Chargepoint will provide electric vehicle charging infrastructure for Gatik customers in the U.S. and Canada.

E-commerce businesses believe package insurance is a viable path to profitability for consumers looking for more protection against package theft and damage.

Challenger Motor Freight and Garner Trucking are focused on improving the lives of drivers and helping them maintain a work-life balance. The two firms have been named the nation’s top carriers for drivers.

Christopher Lloyd was helping out a fellow trucker by picking up a run, but it led him to the scene of a violent crash. For his heroic efforts at the scene, he’s been named the Highway Angel of the Year.

The Truckload Carriers Association has named John Elliott, CEO of Load One, its next chairman, and announced its fleet safety and driver of the year award winners.

Maersk will deploy 300 Class 8 electric trucks from Einride in its U.S. warehouse and distribution network.

In its initial order for the next-generation delivery vehicle, the Postal Service surprised by ordering a mix of powertrains that includes 20% electric vehicles among the 50,000-vehicle order.

As COVID-19 shut down businesses in the early days, criminal enterprises sought new ways to launder money, and that led them to e-commerce.

AI and warehouse robotic companies Berkshire Grey and Swisslog join forces to accelerate adoption of warehouse robotic solutions.

Rising inflation is driving up the revenue numbers of e-commerce sellers, research finds, but consumers are still shopping.

As fuel prices rise, the ability of last-mile delivery firms to either absorb those costs or pass them along to customers could be key to their survival.

While the early days of fuel surcharges were straightforward to calculate – although wholly unfair to shippers in many cases – that is no longer true. Many carriers struggle with explaining their fuel surcharge program to shippers, and more importantly, struggle with the budgeting aspect of a program that is historical in nature.

Last-mile delivery firm Veho is adding reverse logistics to its portfolio with the acquisition of returns specialist QuikReturn.

Capacity constraints, wars and more are putting pressure on logistics operators to innovate like never before.

As more gig workers take up the final mile of delivery, they face a lack of parking spaces, driving up costs and forcing more illegal parking.

E-commerce is driving the need for flexibility among shippers, which are looking toward logistics providers to offer options.

Pitney Bowes will add AmbiSort robotics to its e-commerce hubs throughout the U.S. following a successful pilot of the technology.

The U.S. Postal Service wants to grab a larger share of the parcel business, and it is rolling out programs designed to do just that.

Kroger is rapidly expanding its e-commerce grocery capabilities, announcing three new locations for fulfillment centers.

EcoCart will manage a new carbon-offset program for Walmart Canada that will aim to eliminate emissions from its last-mile delivery operation.

Militaries prepare for battle, but they also prepare for logistics. The resupply of troops and movement of equipment is crucial to successful operations.

Carriers must pay fuel taxes to states they travel through, but the process can be complicated and time-consuming due to the various jurisdictions. Even a simple filing mistake can trigger an IFTA audit and bring unwanted scrutiny upon the carrier.

A U.S. Postal Service evaluation concluded that electric vehicles make sense for its next-generation delivery vehicle, but a short time frame and lack of funding require the deployment of gasoline-powered vehicles initially.

DoorDash is buying Bbot, which provides in-store technology to blend online and offline ordering experiences.

Weee! will use $425 million in new funding to expand its grocery business, adding to the seven ethnic food verticals it already operates in.

Softbank is leading a $140 million investment into headless commerce firm fabric at a $1.5 billion valuation.

Brian Kava has taken over as CEO of last-mile delivery firm Pickup, with plans to expand its coverage area and grow revenue.

Fulfillment robotics developer RightHand Robotics has raised $66 million as it seeks to expand globally.

The U.S. Postal Service is expanding a pilot program that will offer small businesses next-day and even same-day shipping at affordable prices.

A trio of politicians in Washington is hoping to get funding approved to study portable benefits models for gig workers.

Staffing remains a challenge for warehouse operators, but many are still not meeting the top demand of workers: schedule flexibility.

Supply chain visibility company FourKites and post-purchase platform Narvar are teaming up for a new retail supply chain visibility solution.

Applications for the TCA Scholarship Fund are now open. Eligible college students with ties to the trucking industry have until March 14 to apply.

Robotic delivery provider Kiwibot has announced a new funding round and a major contract with food services provider Sodexo.

E-commerce platform Shopify said a lack of government stimulus will hold down revenue growth in 2021.

On-demand truck driver platform Haul announced a $10 million funding round as it looks to expand its coverage area for fleets in need of temporary drivers.

Factored Quality has announced a $5.6 million seed round of funding. The platform connects e-commerce and consumer brands to quality control inspectors around the world.

Cleo has introduced a new tool to help retailers manage potential violations of service level agreements before they occur.

Six weeks after its last funding round, last-mile delivery platform Veho has raised another $170 million in a series B funding round, bringing total funding to over $300 million.

A new survey of online shoppers found that 72% have ordered groceries online in the past 90 days.

Security firm Sansec is urging e-commerce users of Adobe platforms to download an emergency patch following reports of hackers gaining access to customer payment information.

Consumers are demanding more, and retailers that employ a multinode strategy across their supply chain are better equipped to meet those needs.

Data capture firm Scandit has raised $150 million in a series D investment round as it looks to expand the customer base for its retail technologies.

Descartes has acquired NetCHB, a customs filing technology provider that specializes in e-commerce border trade.

BigCommerce is enhancing its B2B e-commerce solutions through the acquisition of price-quoting technology provider B2B Ninja.

Imaginnovate will spin off Fleet Enable, its last-mile technology business, as it looks to grow market share in the final mile.

Ongoing supply chain constraints and the need to get a handle on e-commerce fulfillment is driving interest in logistics companies among retailers.

Self-driving technology startup Waabi has introduced its Waabi World simulator, a technology that company founder Raquel Urtasun said is able to “teach” autonomous vehicles how to drive in a safer manner.

For the first time since the program began, the Truckload Carriers Association is allowing the public to vote for the winner of this year’s Highway Angel of the Year award.

Via.Delivery has found that 18% of U.S. consumers use buy-online, pick-up-anywhere services when offered at checkout.

The Industrial Internet of Things is quickening the pace of innovation within the retail supply chain.

While much of the focus in 2021 was on the supply chain, the toll it took on e-commerce sellers was dramatic.

Lula has raised $5.5 million for its platform that connects convenience stores with last-mile delivery providers.

Logistics provider GXO is now using 3D technology to automatically measure and size shipping boxes to the item being shipped.

RenoRun, a last-mile delivery provider of building and construction materials, has raised $142 million in a series B round and announced its expansion to Washington, D.C.

As competition for truck drivers heats up, fleets need to take steps to improve their recruiting, hiring and onboarding processes to find candidates and get them into trucks.

Data collection is only part of the solution for e-commerce brands. It’s understanding what to do with that data and how much to share with customers that really matters.

BigCommerce is focused on ramping up its B2B offerings as e-commerce continues to overtake traditional business buying practices.

Merchants Fleet CEO Brendan Keegan discusses the company’s 2021 performance and his outlook for this year.

BJ’s Wholesale Club is acquiring four distribution centers and the related private truck fleets from Burris Logistics as it looks to secure its refrigerated supply chain.

With its foundation in place, Gatik looks to accelerate middle-mile autonomous deliveries across North America.

E-commerce personalization platforms are playing an increasingly important role in the success of last-mile delivery.

DroneUp CEO Tom Walker sat down with Modern Shipper to discuss his company’s expanding delivery business, including its partnership with Walmart.

Electric cargo bike delivery provider Urb-E is expanding to Los Angeles as the first city in an expansion of its service in 2022.

Data indicates delivery companies may have been overstaffed for the peak shipping season, leading to fewer delays and a successful season.

Warehouse robotics firm Exotec has raised $335 million in funding as it looks to deploy more of its solutions in fulfillment operations.

Robotic Assistance Devices Mobile is looking to bring to market a 700-pound autonomous robot for logistics and last-mile delivery operations.

Vantiq is joining forces with IBM, Infosys and others to create a low-code retail development platform designed to encourage innovation.

An IBM and NRF survey of consumers finds that hybrid shopping options are becoming the default preference for many.

Ricoh USA will provide technical and customer support for warehouse fulfillment robotics made by 6 River Systems.

The latest state of fulfillment report from Bringg finds retailers adapting to faster delivery and fulfillment demands, but many challenges continue to hamper efforts at meeting consumer demands.

Berkshire Grey has introduced software that allows two of its popular sorting and picking products to efficiently switch to reverse logistics operations when needed.

Walmart InHome customers in Florida will get first access to HomeValet’s Smart Box, a lockable, temperature-controlled porch box.

Premium experiences, mobile access and fast delivery are among the keys to driving e-commerce sales, two new surveys find.

While Amazon is the 800-pound retail gorilla, most retailers are focused on more immediate concerns, such as meeting fulfillment and delivery demands.