As online cannabis sales have increased, more attention is being paid to the e-commerce experience as companies work to make the ordering and delivery experience more seamless.
E-commerce conversational engagement platform Gupshup has acquired AskSid, an India-based AI company that automates support conversations.
Middle-mile technology company Warp is joining the Urban Freight Lab to help study last-mile delivery efficiency.
Big and bulky last-mile deliveries need to be on time, but the ultimate key to customer satisfaction is communication.
MHS and Fortna, two companies in the logistics tech space, will combine to form a new multinational provider worth up to $4 billion.
Retail customers looking for same-day delivery are willing to pay more for the service, a new survey has found.
AOI Capital has acquired 3PL RK Logistics Group, which specializes in e-commerce warehouse and distribution.
New research suggests alternative delivery locations could succeed in certain environments, driving down the cost of e-commerce last-mile delivery.
Use of AI in the e-commerce supply chain needs to be targeted or the issue of too much data will overwhelm businesses.
Shipium and its last-mile delivery orchestration platform have raised $27.5 million to compete with Amazon Prime.
Ignoring logistics leads to negative feedback from customers, harming the ability of e-commerce merchants to grow their businesses.
Amazon Web Services and German technology company Bosch are launching a logistics marketplace for digital services.
With e-commerce returns growing, retailers have plenty of opportunity to make shoppers loyal customers.
Capital Express and ADL Delivery, two regional last-mile delivery providers, established a new holding company to build a nationwide final-mile network.
Boox is looking to evolve the circular economy with reusable packaging for direct-to-consumer brands.
Even as B2B e-commerce grows, many business buyers are still suffering from a lack of visibility into the process.
Amazon has historically been a prolific union crusher, but it may be facing its biggest test yet at facilities in New York and Alabama.
Wing, the drone delivery subsidiary of Alphabet, launched a commercial drone delivery service that may have implications for the last mile more generally.
Banyan Technology has introduced a new first/final mile software offering for fleets, helping shippers and 3PLs connect with providers.
Customers of retail food e-commerce platform eGrowcery can now fulfill orders using DoorDash couriers through a new integration.
Zonos, a technology company focused on enabling cross-border commerce, has secured a new contract with the Postal Service.
Evolution will be critical for cannabis businesses that want to rise above the competition. A strong logistics plan and packaging partner is a big part of that.
Fewer than one in five businesses have reliable metrics in place to track the carbon footprint of their supply chain, research says.
While visibility has always been important, it has been increasingly essential over the past couple of years. Better technology allows businesses to track products accurately through the supply chain and provides predictive capabilities.
Alphabet subsidiary Wing will deliver products from Walgreens and other retailers to customers in the Dallas-Fort Worth metro area.
Heavy goods delivery platform Deliveright is opening up access to its technology on a trial basis.
UPS will test the Fernhy eQuad electric cargo bike in congested U.S. and European cities.
Gatik CEO Gautam Narang will detail middle-mile autonomy’s role in the future of the supply chain at FreightWaves’ upcoming The Future of Supply Chain conference.
Electric cargo container delivery service Urb-E is now transporting fresh greens from Square Roots’ sustainable New York City farm to local retail stores.
Direct-to-consumer tech provider ESW is partnering with UPS to offer e-commerce brands quicker access to cross-border shipments.
TForce Logistics is adding a distribution center in the Toronto area, boosting its last-mile delivery capabilities in the region.
GoPuff, the 30-minute food and grocery delivery business that bills itself as an “instant needs” company, plans to cut 3% of its workforce.
FedEx Express will test a Chaparral autonomous drone for middle-mile transport of air cargo.
Descartes has integrated its ShipRush shipping solution with two of its popular warehouse management systems.
At Modex 2022, Zebra revealed two new offerings geared toward boosting flexibility and worker productivity in warehouse environments, cold chain storage and more.
BigCommerce has introduced a new feature on its platform that allows e-commerce brands running multiple storefronts to connect and see those storefronts in a single dashboard.
Flytrex is now delivering chicken wings via drone in Texas as it expands its test programs with Brinker International’s It’s Just Wings brand.
Last-mile delivery technology provider Dispatch has raised $50M to fuel its expansion across the U.S.
Cloud warehouse firm Stord has introduced an app that connects its offerings with Salesforce Commerce Cloud.
PayPal has integrated its Happy Returns exchange portal into its system, offering the reverse logistics software to merchants free of charge.
Chargepoint will provide electric vehicle charging infrastructure for Gatik customers in the U.S. and Canada.
E-commerce businesses believe package insurance is a viable path to profitability for consumers looking for more protection against package theft and damage.
Maersk will deploy 300 Class 8 electric trucks from Einride in its U.S. warehouse and distribution network.
In its initial order for the next-generation delivery vehicle, the Postal Service surprised by ordering a mix of powertrains that includes 20% electric vehicles among the 50,000-vehicle order.
As COVID-19 shut down businesses in the early days, criminal enterprises sought new ways to launder money, and that led them to e-commerce.
Tern, a Bay Area-based technology company founded last year, is the latest to enter the red-hot commerce returns space.
E-commerce sellers on Wix can now deliver orders through Multi-Channel Fulfillment, a service offered through Fulfillment by Amazon.
Medical Response Drones from Draganfly will be used to deliver lifesaving medical supplies like blood and wound care kits.
AI and warehouse robotic companies Berkshire Grey and Swisslog join forces to accelerate adoption of warehouse robotic solutions.
Rising inflation is driving up the revenue numbers of e-commerce sellers, research finds, but consumers are still shopping.
Swoop Aero, Skyports and BD Rowa are joining forces to integrate drones into pharmaceutical and health care supply chains.
Google builds on its mobility solutions offering with the launch of two products, Last Mile Fleet Solution and Cloud Fleet Routing API.
As fuel prices rise, the ability of last-mile delivery firms to either absorb those costs or pass them along to customers could be key to their survival.
A fire that started at a Walmart distribution center in Plainfield, Indiana, just before noon on Wednesday continued to burn into the following morning.
A report from an FAA committee on line-of-sight rules may push drone delivery to new heights.
Last-mile delivery firm Veho is adding reverse logistics to its portfolio with the acquisition of returns specialist QuikReturn.
Wiliot’s Steve Statler breaks down the company’s V2 pixel and Universal Automation Platform for Modern Shipper.
Capacity constraints, wars and more are putting pressure on logistics operators to innovate like never before.
As more gig workers take up the final mile of delivery, they face a lack of parking spaces, driving up costs and forcing more illegal parking.
Electric Last Mile Solutions is under scrutiny for insider trading and failure to fulfill promises to investors.
E-commerce is driving the need for flexibility among shippers, which are looking toward logistics providers to offer options.
Already a force to be reckoned with in the food delivery space, DoorDash is looking at adding reverse logistics capabilities.
Pitney Bowes will add AmbiSort robotics to its e-commerce hubs throughout the U.S. following a successful pilot of the technology.
Understanding the difference between routed and scheduled deliveries is a key to last-mile delivery success.
Global supply chain visibility provider project44 launches Yard Solutions, a product aimed at yard operators.
The U.S. Postal Service wants to grab a larger share of the parcel business, and it is rolling out programs designed to do just that.
Shopify joins Shippo for Platforms, a new offering from the Bay Area-based company that offers e-commerce shipping services.
Supply chain management platform Calico gets a boost from the decorated tennis star’s investment firm, Serena Ventures.
Kroger is rapidly expanding its e-commerce grocery capabilities, announcing three new locations for fulfillment centers.
EcoCart will manage a new carbon-offset program for Walmart Canada that will aim to eliminate emissions from its last-mile delivery operation.
After reporting stronger-than-expected FY2021 earnings, Target announced that it would be adding distribution and sortation facilities in 2022.
ATRI has conducted significant research through the years that has informed policy and driven change. CEO Rebecca Brewster sits down with Nicole Glenn of Candor Expedite to discuss the organization.
Mark Delaney of FourKites helps break down wider implications of slowing e-commerce sales in the region.
A U.S. Postal Service evaluation concluded that electric vehicles make sense for its next-generation delivery vehicle, but a short time frame and lack of funding require the deployment of gasoline-powered vehicles initially.
Modern Shipper talked with Sourcemap CEO Leo Bonanni and investor Juan Muldoon to break down the company’s new funding raise.
As inflation has taken hold at record levels, e-commerce brands need to offer options to combat rising prices and keep consumer shipping costs low.
As the world holds its breath for the people of Ukraine, conflict in the region could soon disrupt global e-commerce volumes.
DoorDash is buying Bbot, which provides in-store technology to blend online and offline ordering experiences.
Weee! will use $425 million in new funding to expand its grocery business, adding to the seven ethnic food verticals it already operates in.
Should brands be more like Macy’s or Saks Fifth Avenue? The two companies are taking decidedly different approaches to e-commerce.
They say April showers bring May flowers, but Spring Free EV is skipping right to the flowers with a new financing model for fleet owners and drivers.
Long known as an aerospace and defense technology leader, multinational conglomerate Honeywell sees opportunity in retail spaces.
Brian Kava has taken over as CEO of last-mile delivery firm Pickup, with plans to expand its coverage area and grow revenue.
Supply chain visibility leader project44 made a trio of announcements Wednesday, including an expansion and a new offering.
Cannabis retailer High Tide, which operates banner stores like Canna Cabana, is adding a two-hour delivery service.
Fulfillment robotics developer RightHand Robotics has raised $66 million as it seeks to expand globally.
Australia’s Zoomo, which builds light-electric bikes geared toward last-mile delivery services, gets a funding boost.
Modern Shipper spoke with Daniel Sokolovsky, founder and former CEO of AxleHire, about his newest delivery venture, Warp.
The U.S. Postal Service is expanding a pilot program that will offer small businesses next-day and even same-day shipping at affordable prices.
A trio of politicians in Washington is hoping to get funding approved to study portable benefits models for gig workers.
DoorDash is the latest food delivery platform to make a big move in the grocery space, adding a rapid grocery delivery option to compete with Instacart and Uber Eats.
Staffing remains a challenge for warehouse operators, but many are still not meeting the top demand of workers: schedule flexibility.
Software platform JAGGAER is automating the entire procurement process for buyers with its all-in-one sourcing solution.
Supply chain visibility company FourKites and post-purchase platform Narvar are teaming up for a new retail supply chain visibility solution.
Robotic delivery provider Kiwibot has announced a new funding round and a major contract with food services provider Sodexo.
Food delivery platform DoorDash reported mixed earnings for Q4 2021 and FY2021 after the bell on Wednesday.
Modern Shipper sat down with Pilot Freight CEO Zach Pollock to discuss how the newly acquired company fits into Maersk’s e-commerce strategy.
E-commerce platform Shopify said a lack of government stimulus will hold down revenue growth in 2021.
Tight warehouse supply t o last through 2024, Bjorsen says.
Factored Quality has announced a $5.6 million seed round of funding. The platform connects e-commerce and consumer brands to quality control inspectors around the world.
