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Canada border agency systems woes delay inbound shipments

Trucking industry group reports serious delays in processing goods entering country

Trucks wait to enter cross the Canada-U.S. border at the Peace Bridge linking Ontario and New York. (Buffalo and Fort Erie Public Bridge Authority)

Shipments of commercial goods into Canada are facing delays because of technical issues involving the systems of the Canada Border Services Agency (CBSA).

“Backup plans are activated and we are working to resolve the matter as quickly as possible,” the CBSA said on Thursday, adding that it will provide updates on Twitter

The agency did not immediately explain the cause, stating that it was having “IT issues.”

The Canadian Trucking Alliance, the largest national carrier organization, reported that the problem was leading to “a severe backlog and much slower processing times for cross-border shipments.” 


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Nate Tabak

Nate Tabak is a Toronto-based journalist and producer who covers cybersecurity and cross-border trucking and logistics for FreightWaves. He spent seven years reporting stories in the Balkans and Eastern Europe as a reporter, producer and editor based in Kosovo. He previously worked at newspapers in the San Francisco Bay Area, including the San Jose Mercury News. He graduated from UC Berkeley, where he studied the history of American policing. Contact Nate at ntabak@freightwaves.com.