Voice of the customer: On time rules in big and bulky last mile
Big and bulky last-mile deliveries need to be on time, but the ultimate key to customer satisfaction is communication.
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Big and bulky last-mile deliveries need to be on time, but the ultimate key to customer satisfaction is communication.
Recent flatbed trucking deaths apparently caused by improperly secured loads shifting during hard braking highlights the need for proper training and safety measures.
Logistics real estate operator Prologis beat first-quarter estimates and raised its outlook for the year. The company sees no near-term loosening in warehousing markets.
Russian imports via ocean, truck, rail and air are now being simultaneously squeezed. Shipping data shows growing pressure.
Truckload carrier Marten set several records in its quarterly earnings report, and its operating ratio net of fuel surcharges was one of the strongest numbers. But its labor costs were up significantly.
A state court judge has refused to issue a restraining order to stop two ex-FourKites employees from defecting.
“TriumphPay has already made substantial progress in bringing much-needed innovation to the crucial payments component of the freight industry,” said Melissa Forman, the company’s new president.
Transflo, a supply chain platform with multiple capabilities, is bringing in two veteran executives to steer the company forward, with its current CEO moving up into the chairman’s position.
As investors and rail stakeholders digest the Class I railroads’ first-quarter 2022 financial results, discussions about service metrics, crews and capacity, and inflation could creep into earnings calls.
China took steps to restart export manufacturing, but strict COVID measures pose a continuing challenge for logistics providers.
The funds will be used to hire 13 driving instructors.
The range of truckload spot market rates grows as industry continues to change, while the range of intermodal rates narrows.
MHS and Fortna, two companies in the logistics tech space, will combine to form a new multinational provider worth up to $4 billion.
Plug Power entered an agreement to provide Walmart lift trucks with up to 20 tons of green hydrogen per day.
Sky-high used Class 8 truck prices are not falling with lower freight rates as an undersupply of equipment continues to alter buyer behavior.
The accelerator firm’s Supply Chain Innovation Platform connects Fortune 500 companies with FreightTech startups for continuous logistics innovation and efficiency.
The U.S. Maritime Administration issued a final environmental impact statement for the Pier B on-dock rail facility at Long Beach and approved the project.
Retail customers looking for same-day delivery are willing to pay more for the service, a new survey has found.
Logistics real estate heavyweight Prologis beat first-quarter expectations and raised full-year 2022 guidance on Tuesday.
On its first-quarter call with analysts, management from J.B. Hunt said demand indications from customers have been strong. The path is likely not as easy for smaller players in the space.
A safety recall by Daimler Truck North America inadvertently confirmed the next Western Star X-Series vocational truck.
The retail diesel benchmark price published by the Department of Energy rose less than 3 cents a gallon even as futures prices tacked on more than 60 cents a gallon over the past four trading days.
Alpine Air Express flies for FedEx and UPS. By acquiring a small cargo airline, it also picked up DHL Express as a customer.
J.B. Hunt Transport Services reported first-quarter results well ahead of analysts’ forecasts Monday after the market closed.
XPO is expanding into San Bernardino County and the metro Atlanta area.
As part of FreightWaves’ The Future of Supply Chain event, X Delivery will show how it can change the way we source warehouse space and utilize final-mile delivery services.
AOI Capital has acquired 3PL RK Logistics Group, which specializes in e-commerce warehouse and distribution.
The Postal Service will begin to shift first-class package delivery times on May 1.
Imported TEU volumes are expected to drop significantly in the days ahead, and Allentown outbound rejections fall to less than 12%.
Why more truck fires are happening and what you can do. Trucking influencer Pamela Robinson. Latest freight news.
The Sweeteners Users Association asks federal regulators to address rail service issues, plus news from Union Pacific, Norfolk Southern and Commtrex.
As labor shortages continue to plague warehouse operators, they’re looking to voice-enabled warehousing for a boost.
Texas Gov. Greg Abbott ended his border policy of second inspections of commercial trucks crossing from Mexico on Friday, but experts said it already caused supply chain problems.
DDC recently expanded its back office solutions to to add a front-facing, Customer Care suite of services. These new offerings include customer service-based and inside sales-focused solutions to help its partners achieve long-term success.
FreightWaves Founder and CEO Craig Fuller analyzes the impact of the latest Chinese lockdowns on the supply chains between China and the U.S.
DHL is talking to customers about sustainability and measuring emissions, DHL Supply Chain’s Jason Gillespie said during this episode of Net-Zero Carbon.
Five hundred containers were removed from the Ever Forward to lighten its load and help salvage crews refloat the vessel stuck in Chesapeake Bay.
New research suggests alternative delivery locations could succeed in certain environments, driving down the cost of e-commerce last-mile delivery.
Borderlands is a weekly rundown of developments in the world of United States-Mexico cross-border trucking and trade. This week: A development is capitalizing on the booming California-Mexico trade; the Port of Galveston will receive $11 million for a channel dredging project; a Canadian auto components maker expands its Mexican plant; and Border Patrol rescues migrants locked in a railcar.
Passengers get a smoother journey, airlines save money, and air pollution is reduced with new aircraft descent procedures at large U.S. airports.
This week: FedEx supports STEM exhibits at the new Amelia Earhart museum; Love’s donates to St. Christopher Truckers Relief; and One Tree Planted helps celebrate Earth Day.
The executive order bans fuel price gouging and expands truck weight and size limits.
Mario Cordero, Port of Long Beach executive director, says there have been “notable improvements across the supply chain,” but lockdowns in China could change that.
Regulators are moving ahead with an apprenticeship program for under-21 drivers despite attempts by trucking and safety groups to modify it.
Meet the team that’s launching FreightWaves latest media venture on this episode of WTT
Tender rejection rates are rapidly headed toward single digits, causing spot rates to resemble a black diamond slope rather than the bunny…
As van demand continues to drop, intermodal volumes remain the same, and outbound rejections for Allentown drop 4%.
A torrent of backlogged cargo in China is expected to overwhelm global ports once Chinese authorities end widespread COVID lockdowns.
As part of FreightWaves’ The Future of Supply Chain event, Lean Tech will show how it can help match talented software developers with those looking to streamline their technology.
Brad Jacobs, the CEO of XPO, said he sees 3D printing as a major disruptive force looming over the horizon in the transportation sector.
The family of a Maine commercial fisherman who was struck and killed by an Amazon delivery driver in July 2020 recently filed a negligence lawsuit against the e-commerce giant.
The company participated in a public-private sector short-sea shipping trial program.
Use of AI in the e-commerce supply chain needs to be targeted or the issue of too much data will overwhelm businesses.
How did Navistar manage to build its assembly plant in San Antonio for a relatively paltry $250 million? Partly by ignoring a famous baseball movie line.
Shipium and its last-mile delivery orchestration platform have raised $27.5 million to compete with Amazon Prime.
Both the house and senate have passed competitiveness bills, but the details remain to be sorted out, including the long-term impact.
A new complaint filed by NLRB could serve as a focal point in a revision of independent contractor rules.
The integrated firm will go live during the fourth quarter under the Uber Freight brand.
Reliance Partners’ Robert Kaferle and Brian Runnels urge drivers to stay focused on the road, practice defensive driving and resist distractions no matter how insignificant they seem.
Operators have endless options when choosing a warehouse robot — but how can they pick the right one?
The Surface Transportation Board gives the green light for CSX to acquire Pan Am Railways.
Tanker, bulker and LNG shipping stocks rise as domestic freight and container stocks face pressure.
The acquisition market for truck freight brokerages is hot these days. A banker involved in such deals joins host John Kingston on the podcast. Also: why the diesel market is helping to drive oil prices higher.
Global logistics giants Geodis and Ceva plan to lay off 450 workers in the Columbus, Ohio area by Sept. 30.
Illinois-based CF Industries says UP’s plan would hamper CF Industries’ ability to deliver fertilizer during the spring application season.
ATA claims turnover is good for drivers; what’s up with Back The Truck Up; spot goes down the ski slope; a Pennsylvania bathroom bill; and more.
Truck-related emissions are disproportionately impacting people of color in New York City, according to a report released by The Real Urban Emissions Initiative.
Flatbed operator Daseke has received a mostly positive review from Moody’s, and the company’s management has responded with a bullish outlook for its trucking business.
Rejections out of Nashville continue to rise, while spot rates from Green Bay to Atlanta plummet.
Another bloodbath is coming for the trucking industry, with one key rate dropping 37% from December to April.
Cowen analyst lowers earnings estimates for truckers as data showing a loosening market mounts.
Shelley Simpson of J.B. Hunt will be the industry keynote speaker at The Future of Supply Chain.
Long considered a technology of the future, drones are steadily carving out a niche in the final mile.
PowerFleet data helps increase driver utilization by relieving them from having to chase equipment or wait longer than needed at facilities.
A trucker is “lucky to be alive” after a tornado flipped his tractor-trailer, a fellow driver who helped him says.
The trucking industry will not be exempt from extreme weather impacts.
New trailer orders surged to their highest level in 15 months in March, but a supply chain fraught with trouble means it could be an anomaly.
GEODIS’ Rene Bach-Larsen shares how the global logistics provider plans to respond to market challenges.
With unbeatable fleet rates, rewarding your drivers has never been easier.
Ignoring logistics leads to negative feedback from customers, harming the ability of e-commerce merchants to grow their businesses.
A blizzard has been dumping record snowfall in parts of the Plains. A large section of Interstate 94 remains closed (video forecast included).
STG Logistics has made nearly a dozen acquisitions over the last five-plus years. However, its latest deal for XPO’s intermodal unit is its most transformative yet.
Commercial traffic has resumed at two Texas border bridges after being temporarily halted by truck drivers protesting added inspections of trucks entering from Mexico.
As part of FreightWaves’ The Future of Supply Chain event, QuickLoadz will demonstrate the way it can change how we move shipping containers.
Delta Air Lines grew Q1 cargo business because of supply chain chaos like that unfolding in Shanghai now. (Photo: Delta)
Rising costs prompt Amazon to impose its first-ever fuel and inflation surcharge on sellers.
USA Truck lost money for many years, but with new leadership and culture has turned itself into a financial success.
The amount of safety technology available for trucks continues to rise, but some measures of highway safety are getting worse. Trucking executive and broadcaster Rick Larkin sits down at the FreightWaves Enterprise Fleet Summit to discuss this disconnect.
Diesel futures prices soared as a weekly report of the Energy Information Administration showed tight inventories for both diesel and jet fuel, but also signs of softening diesel demand.
The White House is pressuring Texas Gov. Greg Abbott to lift additional truck inspections as lines of cross-border trucks grow.
Daniel Schilling, VP at carrier Fraley & Schilling, talks with FreightWaves’ Joe Antoshak about flatbed driver recruiting at the Enterprise Fleet Summit.
The consolidation program is the first major initiative announced since Uber Freight acquired Transplace last summer.
Independent contractor law AB5 has been blocked so far from being implemented in California’s trucking sector, but the question is before the Supreme Court and its ultimate ruling may eventually make the statute the law of the land in the Golden State.
FreightWaves’ Thomas Wasson discusses how technology can help enterprise fleets with Transix’s Beth Howard.
On WTT Live form Enterprise Fleet Summit: collapsing spot market; geometry of geo fences; how tech is enabling large fleets; more
After an overhaul in truck driver training, schools are now looking for more instructors to help kick the industry into higher gear.
March data from Cass shows a deceleration in shipment growth and a higher chance of a freight recession, although “it is too early to call.”
Experts discuss how the future of driver recruitment and retention relies on feedback in this fireside chat during FreightWaves’ Enterprise Fleet Summit.
Dr. Mark Manera explains how employers can benefit from proactively focusing on better health for their drivers.
While dry van rates continue to drop, intermodal rates are up, and tender rejections in LA hit a record low.