Qantas’ freight division had trouble smoothly deploying a new cargo reservation system and shippers are livid about lengthy delays moving their goods.
For specialized industries such as health care and aerospace, the stakes of supply chain interruptions and service failures have never been higher.
Radio frequency identification has matured in terms of its cost effectiveness and efficiency over the past decade, the company says.
CEO Michelle Halkerston has initiated technology investments and initiatives that will raise the profile of her company’s large domestic air freight forwarding operation.
