Evolving consumer expectations and COVID-19 playing hardball with retailers
While COVID-19 helped increase e-commerce sales volumes, retailers struggle to manage lengthening holiday season lead times.
While COVID-19 helped increase e-commerce sales volumes, retailers struggle to manage lengthening holiday season lead times.
The U.S. is experiencing an import surge.
Walmart partners with drone delivery company Flytrex to deliver select items from its stores.
Samsara has upgraded its fleet management platform to provide Amazon-like visibility and flexibility to deliver its clients a standout customer experience.
Businesses can leverage technology and incentivize consumers to ensure sustainability within their logistics operations.
Supply chains are now more susceptible than ever to macroeconomic trends and the rise of consumer expectations in the context of last-mile delivery. To alleviate impact, businesses need to pursue visibility and operational transparency as top priorities.
In this commentary article, Donald Broughton looks at the second part of the economy – the consumer economy – and where we are now in the economic cycle.
Donald Broughton, FreightWaves’ chief market strategist, explains the problems he has with surveys based on ‘sentiment’ – except for the Institute for Supply Management survey. Read why he believes in its results.
Unpredictable demand, expectations of a high service level, and labor scarcity are the most significant challenges that face logistics today, and it is crucial for warehouses to face up to it by having the right mix of automation and human resources on its floor.