e-commerce

E-commerce is undergoing a metamorphosis thanks to online grocery shopping

FedEx Express will test a Chaparral autonomous drone for middle-mile transport of air cargo.

BigCommerce has introduced a new feature on its platform that allows e-commerce brands running multiple storefronts to connect and see those storefronts in a single dashboard.

PayPal has integrated its Happy Returns exchange portal into its system, offering the reverse logistics software to merchants free of charge.

WestJet is among several passenger airlines going all-in on all-cargo operations.

E-commerce businesses believe package insurance is a viable path to profitability for consumers looking for more protection against package theft and damage.

As COVID-19 shut down businesses in the early days, criminal enterprises sought new ways to launder money, and that led them to e-commerce.

E-commerce sellers on Wix can now deliver orders through Multi-Channel Fulfillment, a service offered through Fulfillment by Amazon.

AI and warehouse robotic companies Berkshire Grey and Swisslog join forces to accelerate adoption of warehouse robotic solutions.

Rising inflation is driving up the revenue numbers of e-commerce sellers, research finds, but consumers are still shopping.

As fuel prices rise, the ability of last-mile delivery firms to either absorb those costs or pass them along to customers could be key to their survival.

Last-mile delivery firm Veho is adding reverse logistics to its portfolio with the acquisition of returns specialist QuikReturn.

Capacity constraints, wars and more are putting pressure on logistics operators to innovate like never before.

E-commerce is driving the need for flexibility among shippers, which are looking toward logistics providers to offer options.

Pitney Bowes will add AmbiSort robotics to its e-commerce hubs throughout the U.S. following a successful pilot of the technology.

Understanding the difference between routed and scheduled deliveries is a key to last-mile delivery success.

DHL runs a big airline, but it doesn’t fly the planes. Singapore Airlines is the latest big supplier.

The U.S. Postal Service wants to grab a larger share of the parcel business, and it is rolling out programs designed to do just that.

Shopify joins Shippo for Platforms, a new offering from the Bay Area-based company that offers e-commerce shipping services.

Think of Cainiao as the Amazon logistics of China. It’s spreading its wings in Latin America.

Kroger is rapidly expanding its e-commerce grocery capabilities, announcing three new locations for fulfillment centers.

Mark Delaney of FourKites helps break down wider implications of slowing e-commerce sales in the region.

As inflation has taken hold at record levels, e-commerce brands need to offer options to combat rising prices and keep consumer shipping costs low.

As the world holds its breath for the people of Ukraine, conflict in the region could soon disrupt global e-commerce volumes.

Should brands be more like Macy’s or Saks Fifth Avenue? The two companies are taking decidedly different approaches to e-commerce.

Softbank is leading a $140 million investment into headless commerce firm fabric at a $1.5 billion valuation.

Lufthansa is complementing its transcontinental freighter fleet with some smaller aircraft.

The U.S. Postal Service is expanding a pilot program that will offer small businesses next-day and even same-day shipping at affordable prices.

Staffing remains a challenge for warehouse operators, but many are still not meeting the top demand of workers: schedule flexibility.

Supply chain visibility company FourKites and post-purchase platform Narvar are teaming up for a new retail supply chain visibility solution.

E-commerce platform Shopify said a lack of government stimulus will hold down revenue growth in 2021.

Third-party logistics provider Flexport’s latest innovation: renting modified passenger aircraft for dedicated cargo service from a novice cargo carrier.

Cleo has introduced a new tool to help retailers manage potential violations of service level agreements before they occur.

A new survey of online shoppers found that 72% have ordered groceries online in the past 90 days.

Security firm Sansec is urging e-commerce users of Adobe platforms to download an emergency patch following reports of hackers gaining access to customer payment information.

Consumers are demanding more, and retailers that employ a multinode strategy across their supply chain are better equipped to meet those needs.

Data capture firm Scandit has raised $150 million in a series D investment round as it looks to expand the customer base for its retail technologies.

Descartes has acquired NetCHB, a customs filing technology provider that specializes in e-commerce border trade.

BigCommerce is enhancing its B2B e-commerce solutions through the acquisition of price-quoting technology provider B2B Ninja.

Imaginnovate will spin off Fleet Enable, its last-mile technology business, as it looks to grow market share in the final mile.

Ongoing supply chain constraints and the need to get a handle on e-commerce fulfillment is driving interest in logistics companies among retailers.

DHL, seemingly in perpetual expansion mode, is targeting two more U.S. airports for its giant cargo network.

The Industrial Internet of Things is quickening the pace of innovation within the retail supply chain.

FedEx is facilitating exports from Europe and the U.K. to the U.S. with a new cargo service.

While much of the focus in 2021 was on the supply chain, the toll it took on e-commerce sellers was dramatic.

E-commerce is becoming an increasing area of focus for some ocean carriers.

Data collection is only part of the solution for e-commerce brands. It’s understanding what to do with that data and how much to share with customers that really matters.

BigCommerce is focused on ramping up its B2B offerings as e-commerce continues to overtake traditional business buying practices.

Amazon doesn’t have any pilots. It outsources flight operations to airlines. Find out which one is supporting cargo service to Wichita.

E-commerce personalization platforms are playing an increasingly important role in the success of last-mile delivery.

DroneUp CEO Tom Walker sat down with Modern Shipper to discuss his company’s expanding delivery business, including its partnership with Walmart.

Electric cargo bike delivery provider Urb-E is expanding to Los Angeles as the first city in an expansion of its service in 2022.

The market set records across the board in 2021, with all-time vacancy lows expected to be set by the end of the first quarter, Colliers says.

JK Moving Services and Kido are two very different businesses, but both SMBs can teach other companies about how to weather a global crisis.

Vantiq is joining forces with IBM, Infosys and others to create a low-code retail development platform designed to encourage innovation.

An IBM and NRF survey of consumers finds that hybrid shopping options are becoming the default preference for many.

Ascend is a new dry van regional middle-mile carrier offering driver pay in the $71,000 to $82,000 range annually.

The latest state of fulfillment report from Bringg finds retailers adapting to faster delivery and fulfillment demands, but many challenges continue to hamper efforts at meeting consumer demands.

Berkshire Grey has introduced software that allows two of its popular sorting and picking products to efficiently switch to reverse logistics operations when needed.

Cart.com, an end-to-end e-commerce platform, has completed the purchase of Dallas-based fulfillment and logistics company FB Flurry.

Premium experiences, mobile access and fast delivery are among the keys to driving e-commerce sales, two new surveys find.

After Amazon announced it would become the first customer for Stellantis’ ProMaster electric van, Rivian stock tumbled, dropping more than 20% at one point.

Supply chain disruptions will not disappear in 2022, so e-commerce businesses need to consider how they will navigate a new normal.

If shopping in 2021 could be summed up in one word, it would be e-commerce. Online shopping has had profound effects on the global economy.

Whether you’re running an online store or a brick-and-mortar outlet, timely deliveries are crucial for a hassle-free purchase experience.

As fulfilment operations evolve to meet fast-shipping demands of e-commerce, robotics has become the default option to increase throughput.

Using augmented reality technology, augmented shopping is allowing brands to create virtual showrooms, fitting rooms and much more.

‘When shoppers form an addiction to Amazon, it affects their lives in surprising ways,’ says supply chain data company TransImpact

Perhaps no single segment of the supply chain was more affected by the COVID pandemic than last-mile delivery. The final mile has undergone an evolution as e-commerce and faster delivery demands take hold.

Commercial real estate sales continued to boom in 2021, with prices up 27.4% on a year-over-year basis in November.

Veho, a crowdsourced e-commerce delivery platform, has raised $125 million to become last-mile delivery’s latest unicorn company.

More parcel processing capacity and earlier holiday shopping schedules are key factors in the agency’s improvement, ShipMatrix says.

The new partnership will offer on-demand, same-day delivery of home goods, electronics, beauty and personal care products.

Volume and yield gains powered the Express and LTL units, while staffing shortages and operating inefficiencies continued to hurt the Ground unit.

Alan Adler has spent his life inventing products, but it his AeroPress coffee brewer that is his most famous. It is also a direct-to-consumer product success story.

Technology platform Deliveright is expanding its services to include heavy-goods delivery in Canada.

The e-commerce shipping platform adds former Postmates and Pinterest executive Andreas Lieber to its leadership ranks.

If you fly on United Express or American Eagle, you may have actually been on a plane operated by Mesa Airlines. Now it has an all-cargo option too.

AxleHire has expanded its final-mile delivery services for DTC shipper X Delivery with a Chicago service.

Amazon is throwing more freighters into its air logistics operation as online sales soar.

Automation company Berkshire Grey has released the latest generation of its Robotic Product Sortation solution for e-commerce order fulfillment.

Qantas and Air Canada are pioneers in swapping older passenger planes from their fleets and turning them into full-time cargo haulers.

Efficiency is the key to keeping costs low and customer satisfaction high. This becomes more and more relevant as consumer expectations shift and strengthen in light of the coronavirus pandemic.

Even as container ship backlogs ease, the ripple effects will continue to pressure logistics operators, hampering their ability to move goods through supply chains.

As shoppers return to stores, more brands are blending the online and physical worlds through the use of augmented reality.

GXO Logistics will open an e-commerce warehouse in Atlanta for MYXfitness, an at-home fitness brand.

Holiday shipping deadlines are nothing new, but for those last-minute needs, it is the on-demand providers that will be trusted to deliver.

Many e-commerce businesses start small, but as sales grow, the challenges of filling orders in-house can stymie growth.

While efforts to rein in Amazon, Google and other Big Tech companies continue, some believe the effort could result in these companies pulling the plug on small business e-commerce sellers.

New forms of e-commerce like influencer marketing, live shopping and conversational commerce are taking over the space, and they might take some getting used to.

Last-mile logistics firm Sendle is rolling out a new program in nine states with shipping rates as low as $2.60 per item.

Shippers utilizing last-mile delivery providers face some level of risk due to claims, but some simple steps can help mitigate it.

E-commerce sales continue to roll, but a decline in Q3’s numbers compared to Q2 comes as in-store sales climb.

Sauder Woodworking was in need of more flexibility as omnichannel retail ramped up, and it found it with Cleo’s Integration Cloud platform.

As the holiday shopping season ramps up, direct-to-consumer brands need to maintain their digital presence to engage with customers.

Ensuring load accuracy at the shipper facility is key to on-time delivery.

Heyday, which acquires and scales brands by leveraging Amazon Marketplace and a team of experts, just raised half a billion dollars.

Pure-play e-commerce brands are often saddled with higher shipping costs, but Via.Delivery is hoping to change that by offering consumers the choice to have shipments sent to physical store locations.

As e-commerce goods move through the supply chain, many hands touch the shipments. Shippers that take the right steps can gain a level of control over this process.

DHL is making changes to its airline-within-an-airline concept.