Should brands be more like Macy’s or Saks Fifth Avenue? The two companies are taking decidedly different approaches to e-commerce.
With e-commerce continuing to grow, brands that make the returns experience easier and speed the refund process have a better chance at retaining that customer.
Amazon’s Prime offering, with its shipment tracking and fast delivery, continues to add pressure to other retailers to match the service. Technology can help up their shipment games, making for happier and returning customers.
Surge in holiday returns underscores challenges in processing returns efficiently
UPS’ plan to pay folks to pick-up at alternate locations speaks to need to drive B2C last-mile density
UPS expects tsunami of returns this holiday season
Centers set for redesign for different inventory.
An advanced “BOSS’ fulfillment model is ready for the holidays.
Daimler Trucks North America has appointed Sanjiv Khurana general manager of trucks connectivity to support its connected trucks initiatives.
