Automate operations but keep customer service personal
Frank Kenney of Cleo gives insight into the importance of keeping customer-facing touchpoints manual and personal while strategically automating other processes.
Frank Kenney of Cleo gives insight into the importance of keeping customer-facing touchpoints manual and personal while strategically automating other processes.
Value statements, or Value propositions Each have different definitions and objectives, but they are relatively the same within various industries. And then there’s the health care supply chain. What’s the […]
Nuvocargo recently updated its platform to include bilingual tracking features and more visibility for cargo shipments in Mexico.
Data shows that such preferred carriers are four times more likely to win new loads and customers.
Guest commentator Eric Masotti writes about the importance of technology in logistics – but also underscores the importance of dedicated people to the process.
project44 has introduced the industry’s first carrier onboarding service level agreement (SLA) that promises shippers a significant reduction to their time-to-value.
Logistics continues to adapt due to globalization and technological innovations. This article explores trends that may change logistics in 2020.
Data analytics startup ClearMetal pioneers continuous delivery experience (CDX) that enables logistics stakeholders to optimize supply chains and improve customer experience.
The new Impinj R700 reader is designed for enterprise-grade RAIN RFID deployment, processing tags faster and with greater accuracy.
India spends 14% of its GDP on logistics; the country’s government is actively looking to reduce that amount by introducing key reforms in the sector.
Digitization and ecommerce continue to change the movement and delivery of freight. Kayla Matthews examines the issues involved.
Supply chains are now more susceptible than ever to macroeconomic trends and the rise of consumer expectations in the context of last-mile delivery. To alleviate impact, businesses need to pursue visibility and operational transparency as top priorities.
Transport and logistics businesses need to seriously consider investing in digitalization if they want to stay afloat in this rapidly evolving market.