In light of today’s soft economic conditions and high inflation rates, companies should have plans in place for providing standout service without blowing their own budgets going into peak season.
According to a report by the Financial Times, TikTok is struggling to grow its e-commerce business — and it’s looking for outside help.
1999: eBay ushers in e-commerce’s most dramatic distribution channel disruption in decades.
Target has unveiled a new store model geared toward omnichannel fulfillment that soon will become the standard design.
Retailers’ cheapest option for returns is also shoppers’ favorite
More than a dozen recent job postings signal that TikTok is looking to build fulfillment centers in the U.S.
Convenience and automation in the home are growing in tandem with e-commerce
More consumers are engaging in daily online purchases, according to a new survey, with those living paycheck-to-paycheck among the most active.
Prime Day 2022 will run July 12-13
With Amazon Prime Day less than a month away, here are the details you need to know.
Solving the reverse logistics problem is a key part of growing digital sales
As inflation has taken hold at record levels, e-commerce brands need to offer options to combat rising prices and keep consumer shipping costs low.
This swift rise in online shoppers has stressed an already-taxed industry, increasing the demands on less-than-truckload (LTL) carriers significantly.
Tech-savvy consumers are leveraging digital tools to build shopping lists, order online
E-commerce personalization platforms are playing an increasingly important role in the success of last-mile delivery.
What is exciting for 2022, autonomous trucks make a big jump, Amazon shopping addicts by state, and FMCSA is hiring … again.
‘When shoppers form an addiction to Amazon, it affects their lives in surprising ways,’ says supply chain data company TransImpact
High-single-digit dollar gains reported despite higher costs, fewer discounts
Many e-commerce businesses start small, but as sales grow, the challenges of filling orders in-house can stymie growth.
Black Friday used to be a welcome mat for the holidays. It was almost a holiday in itself, with families waking up early in the morning rife with excitement to […]
“Black Friday-worthy” deals available “earlier than ever”
The grocery delivery unicorn edges closer to an IPO and a seat at the table with Walmart, Instacart and Uber.
After a year-plus of online schooling, back-to-school shopping isn’t what it used to be.
Americans plan to increase their holiday shopping spend in 2021, according to a survey from e-commerce firm Radial. That could strain overburdened last-mile delivery networks.
Twitter is testing a social commerce tool that allows retailers to promote and provide links to purchase products within the Twitter ecosystem.
E-commerce platform Shopify posted 57% growth in revenue in the second quarter as online shopping remained strong.
Company joins DoorDash and Instacart as biggest players in online grocery
Talkshoplive and its embeddable player network received a huge boost with $6 million in funding.
FedEx remains inundated with elevated parcel volume stemming from continued online shopping resulting in longer delivery times, service blunders and upset customers.
Wayfair said its active customer base grew 57.1% in the past year, and those customers are ordering more items, leading to a nearly 50% increase in Q1 revenue.
Amazon will begin testing in-home setup of furniture and appliances.
“On-the-way” delivery service Roadie saw growth exceed 4x in 2020 as retailers shifted to same-day delivery of online orders, and founder and CEO Marc Gorlin says there is no going back for the retail industry.
With a 148% increase in e-commerce returns in 2020 over 2019, the need for online brands to better manage the customer experience is increasing, making end-to-end solutions a necessity.
Walmart plans to convert a Dallas store for online order pickup for customers.
Ox uses augmented reality to speed the order picking process and improve accuracy. It has landed a $3.5 million seed round of funding to grow its business.
Best Buy is shrinking its retail footprint in several locations as it moves to using stores for e-commerce order fulfillment operations.
A quickly changing retail landscape has sparked interest in more innovative shipping models, including bypassing domestic warehousing with direct-from-origin options.
52% of adults in the U.S. plan to celebrate Valentine’s Day this year, with $21.8 billion in projected sales in the name of love.
COVID changed consumer behaviors and the result has been a growing realization the supply chain is no longer proactive but rather reactive to quickly shifting consumer demands.
Zach Strickland and Anthony Smith discuss headlines before Black Friday and what a changing presidential administration means for logistics regulations.
European 3PL says integration with e-commerce marketplaces strengthens activity with American online retailers and shoppers.
Freight forwarder guides customers through online shopping shift and transport capacity choke points.
Amazon is placing new grocery delivery customers onto wait lists as it seeks to shore up orders and deliveries for existing customers. Plus, traffic declines could jeopardize road projects, just-in-time delivery impacts resupply efforts and retail sales face a long slog back to growth.
Online retailers make Christmas more convenient by enabling customers to order live trees and get them shipped to their front doors.
Reefer specialist claims use of the word “prime” constitutes unfair competition.
“At Wayfair, we believe that ‘everyone should live in a home that they love.’ Let’s stay true to that message by taking a stand against the reprehensible practice of separating families, which denies them any home at all,” Wayfair employees reportedly said in a letter to company leaders.
Walmart has introduced Voice Order, that allows people to add items to their Walmart online cart by giving voice commands through any Google Assistant enabled device.
When you consider all the implications of the service, it may be one of the biggest deals happening in the industry that you haven’t heard about.
For the first time ever Target will offer free, two-day shipping with no minimum purchase required this holiday season, in a bid to win shoppers over rivals like Walmart and Amazon.
In a message to customers, FreshDirect CEO McInerney apologized for the rocky segue. The transition to the new Bronx facility “has not been as smooth as we planned,” McInerney told customers in the Friday morning email.
Ecommerce in Indonesia supports 4 million jobs today, with McKinsey expecting the number to reach 26 million in the next five years. All that the country needs right now is a strong logistics network and surplus skilled labor.
Home delivery of items that require someone to be home to accept the package is one of the most frustrating parts of the online experience for many. Package.AI believes involving the consumer sooner in the process can improve that process.
E-commerce sales shrugged off a weak quarter for retail overall, and the resilience of online shopping should continue to drive innovation in transportation and freight markets as businesses look to take advantage.
A new survey finds that global e-commerce logistics are still handled by manual processes by many, but more technology is finally beginning to take hold.
JD Logistics, the delivery arm of Chinese e-commerce giant JD.com, uses electric bikes as just one last-mile delivery solution. The delivery drivers pick up goods as local “delivery stations” for final delivery.
Over the years, it has become increasingly easier to create online storefronts, with the building blocks for essential infrastructure being made readily available to interested sellers. But for small sellers, shipping costs can make online shoppers unprofitable.
Target acquired same-day grocery delivery service Shipt for $550M in a bid to boost its online food sales and compete with Walmart and Amazon. Our infographic compares the performance and recent investments made by the three companies.
Target has made a massive investment in Shipt, a same-day grocery delivery service for online orders that relies on personal shoppers. Target hopes to challenge the rapid growth of Walmart’s online food sales and wants to offer same-day shipping for all of its products by the end of 2019.
Despite the still-existing demand for customers to visit brick-and-mortar stores to see and touch the goods, especially fresh food items, before buying, Jewel-Osco has decided to give in to the demand of delivery service, The Chicago Tribune reports.
In an effort to ramp up its customer experience for the mobile shopper, Walmart has confirmed its relationship with search engine giant Google, Bloomberg reported, to allow customers to order goods with their voice. The company is also making it easier for consumers to return goods bought through its mobile app.
Costco has expanded its partnership with California-based startup Instacart and that means that customers are now able to get shelf-stable food ordered online and delivered within two days. Fresh foods will be delivered the same day.
Walmart is taking its battle for online market share to Amazon with the acquisition of New York-based Parcel, a last-mile, same-day delivery company specializing in perishable and non-perishable delivery in New York City.
With consumers buying more online and more based on promotions, it has become less about brand loyalty and more about the benefits earned from digital purchases. All that is left is for shipping companies to provide app-assisted delivery.
Multiple reports have indicated that Walmart has threatened to withhold business from any trucking company that continues to haul goods for Amazon. Walmart has denied making any such threats, but the mere suggestion of it raises questions that carrier executives need to address.
