Returns continue to increase, which can end up costing companies. Processes can be put in place to help bottom lines, and it’s all related to transportation.
The size of the U.S. Postal Service network could allow the agency to take e-commerce market share from UPS and FedEx.
Three logistics companies share how they are working to reduce emissions and waste in their supply chains.
Food delivery app DoorDash gets into parcels with its new Package Pickup feature.
Amazon has made the returns process easy and convenient for customers, but many retailers have yet to master the art of the return. Spencer Kieboom, founder of Pollen Returns, talks about the role technology can play in the process.
Reverse logistics is a tough, unfamiliar skill set for 3PLs. But the potential payoff is huge.
As more retailers implement fees to return items purchased online, a new survey shows consumers are pushing back.
FloorFound, which specializes in oversize-item recommerce, has opened five dedicated facilities to make the resale of items easier.
According to research from PayPal, retailers and shoppers see eye to eye on returns more than you’d think.
Narvar is teaming with logistics-as-a-service platform Fillogic to create a new option for retailers to handle e-commerce returns.
Even as some consider allowing customers to keep unwanted items, many e-commerce sellers still consider returns a path to customer loyalty.
These five reverse logistics companies took the spotlight at The Lead Innovation Summit this week.
Loop Returns is now offering Shopify brands the ability to facilitate e-commerce returns through any Happy Returns location across the country.
With e-commerce returns growing, retailers have plenty of opportunity to make shoppers loyal customers.
PayPal has integrated its Happy Returns exchange portal into its system, offering the reverse logistics software to merchants free of charge.
Tern, a Bay Area-based technology company founded last year, is the latest to enter the red-hot commerce returns space.
Last-mile delivery firm Veho is adding reverse logistics to its portfolio with the acquisition of returns specialist QuikReturn.
Already a force to be reckoned with in the food delivery space, DoorDash is looking at adding reverse logistics capabilities.
Record holiday volume and rising costs are combining to create one heck of a cocktail for retail brands.
With just about everything in short supply, circular logistics lets companies keep their inventories stocked by sourcing from their own customers.
Because it costs more money than it’s worth to return the item to its vendor for reuse, returns often end up in landfills.
Berkshire Grey has introduced software that allows two of its popular sorting and picking products to efficiently switch to reverse logistics operations when needed.
With all of the fuss around holiday sales, not much attention is being paid to holiday returns, which could cause an even bigger headache for retailers.
Few people buy winter coats in May, but inefficiencies in e-commerce returns can mean a coat returned in January remains unsold months later.
With an automated system that intuitively manages returns, warehouses that face labor shortages can strategically utilize their employees.
Customers looking to return e-commerce purchases may now be able to do so at Staples locations. The retailer has partnered with e-commerce returns specialist Happy Returns.
PayPal is acquiring Happy Returns, a firm dedicated to improving the returns process for e-commerce orders.
How reverse logistics creates value for large-product retailers
Peloton stated it expects to incur $50 million in refund expenses from its treadmill recall. What will the logistics costs be?
Growing e-commerce sales of large and bulky items is creating a logistics headache for items that must be returned. It is why retailers need to have a reverse logistics process in place.
On this episode of Midday Market Update, Kaylee Nix and Michael Vincent look at how one company is tracking the environmental stresses of reverse logistics and explore the latest updates to the autonomous vehicle market.
Chinese New Year overlapped with Presidents Day, Valentine’s Day and the storms hitting across the country in February, creating the perfect storm of disruptions.
A bad returns experience can turn off nearly three-quarters of consumers on a brand, so developing solutions to simplify this process are vital.
The software platform could help restore “lifetime value” to the 9.5 million tons of furniture that end up in landfills each year.
According to Bank of America and McKinsey, 10 years of expected e-commerce growth penetrated in three months’ time.
Traffic is expected to spike 23% compared to the highest-volume period in last year’s peak.
In today’s edition of The Daily Dash, an activist investor is pushing Forward Air to create more shareholder value. Plus, retail supply chain trends to watch in 2021 and Deutsche Bank’s Amit Mehrotra shares his truckload stock outlook.
Retail analyst Andrew Cox makes five predictions for retail supply chains in 2021. First and foremost: An inventory correction.
In today’s edition of The Daily Dash, ArcBest is the latest LTL carrier to report a strong start to Q4. Plus, 2020 supply chain trends are likely to continue into 2021, and Trevor Milton has begun to sell shares in Nikola Corp.
Increase in reverse logistics demand spawned by the continued growth of e-commerce activity.
Outsourced supply chain solutions provider Capstone Logistics has been acquired by former owner H.I.G. Capital.
In today’s edition of The Daily Dash, double-digit rate increases are coming, the FMCSA will listen to complaints about brokers, and which states are the worst for truck drivers in bad weather?
The Reverse Logistics Association’s Tony Sciarrotta and DM Transportation’s Nicholas Isasi discuss the importance of a good merchandise returns process at the FreightWaves Last Mile Logistics Summit.
Surge in holiday returns underscores challenges in processing returns efficiently
UPS expects tsunami of returns this holiday season
In partnership with Slync… improving on-time rates and a continually evolving reverse logistics season have increased the pressure on supply chain partners to manage exceptions collaboratively and proactively.
One of the more powerful potentials of blockchain’s transparency and efficiency is through what consumers think of as returns, and industry participants refer to as reverse logistics.
The summer slump continues; Steve Eisman explains why he’s shorting Tesla; Walmart discovers that last mile delivery is hard; once-exported U.S. cherries find domestic customers; oil trade routes are threatened by geopolitical risk.
It’s not just e-commerce: internet-connected consumer electronics devices and healthcare equipment are two growth areas for the complex business of reverse logistics.
1.4 million returns on National Returns Day, Jan. 3, a fifth consecutive annual record, up 8% from prior year.
51% of all returns occur in January, when Americans will send back $30B of unwanted gifts. Reverse logistics represent a huge cost increasingly eaten by retailers, while 3PLs stand to make big margins.
