Cleo has introduced a new tool to help retailers manage potential violations of service level agreements before they occur.
The main purpose of these agreements is preparation. Companies can revisit and revise an SLA that they find no longer serves them. If trouble comes when there is no SLA in place, however, resolving conflict can become difficult.
project44 has introduced the industry’s first carrier onboarding service level agreement (SLA) that promises shippers a significant reduction to their time-to-value.
