The companies that benefit most from employee feedback are those that use it to optimize their systems, rather than focusing only on driver retention or satisfaction scores, says Max Farrell of WorkHound.
On this episode of Taking The Hire Road, Jeremy Reymer, founder of DriverReach, is joined by a great industry friend and partner, Max Farrell, co-founder and CEO of WorkHound.
La retribución y la comunicación siguen siendo temas candentes y el número de comentarios se dispara.
The annual WorkHound survey of drivers and other logistics workers got more praise and more comments overall.
Companies should maintain a curious mindset, creating space for feedback, to improve overall business performance.
Driver-facing cameras are seen as intrusive and an invasion of privacy in the truck-driving community. Yet fleets are rapidly adopting them.
WorkHound partners with companies to increase retention rates.
The $12 million from Level Equity draws the previous biggest investment in WorkHound, which was just over $2 million.
Also on the podcast: Some numbers that point to why the diesel market is climbing.
Recruiting drivers is tough. Keeping them is tougher. That’s why we’re excited to announce the top trends in driver wants and needs from anonymous driver feedback from 2021 in order […]
WorkHound’s “feedback loop” is an anonymous way for quick driver comments to get into the hands of trucking companies.
DRIVE automatically spots areas for improvement so drivers can request coaching to boost their safe driving miles.
The company’s chief retention officer said a far wider range of steps explains the company’s recent success on several fronts.
On the inaugural episode of Taking The Hire Road, host Jeremey Reymer talks about finding and keeping the best drivers out there.
WorkHound collects anonymous driver feedback. Its CEO recently sat down with FreightWaves to discuss 2020 from the driver perspective.
Workhound and Brand Outcomes executives discuss the importance of using the right metrics to measure the costs of recruiting and retaining drivers.
In today’s edition of The Daily Dash, opposition to the federal excise tax ramps up efforts to suspend the tax, CSCMP honors Matthew Waller and drivers sound off on their employers.
Truck drivers still gripe about long detention times, equipment and adapting to new technology. But they speak positively about communication from their companies during the COVID-19 pandemic.
Recommendations include electronic invoicing, advance appointments, emergency sick leave.
Supplies from FEMA follow calls by industry and lawmakers for more COVID-19 protection.
78% of truck drivers posted positive comments regarding their morale, with many thanking carriers for supporting them, in the latest sign that carriers are effectively supporting their drivers.
Group says more coordination needed to address insufficient supply of masks, hand sanitizer.
As the number of coronavirus patients continued to skyrocket throughout March, so did drivers’ concerns over their motor carriers’ sanitary practices and drivers’ need for personal protective equipment and hazard pay as they risked exposure to the virus while delivering essential supplies across the country.
As the number of coronavirus patients continued to skyrocket throughout March, so did drivers’ concerns over their motor carriers’ sanitary practices and drivers’ need for personal protective equipment and hazard pay as they risked exposure to the virus while delivering essential supplies across the country.
Plus: UPS, DHL impose coronavirus surcharges
An overview of driver feedback trends found high rates of satisfaction with co-workers and staffing issues.
Understanding all of your options when it comes to improving driver comfort
The WorkHound platform aims to reduce driver turnover by providing real-time feedback from frontline workers.
Recruiting and keeping drivers remains a difficult task for carriers, but several experts said that a strong social media approach improves both tasks.
Workhound bridges the gap between fleets and drivers by actually listening to what drivers want and translating that into real-time actionable insights for fleets to help them reduce turnover.
Drivers most often commented on equipment issues, logistics, people, pay, and communication on the WorkHound platform in 2018. The platform compiles anonymous driver comments.
The mobility and freight business community of Chattanooga is starting to think strategically about growing the industry.
Truck drivers are concerned with pay, but it’s not the most important topic on their mind when providing feedback to their employers. WorkHound compiled a list of topics drivers talked about the most, and pay only came in fourth. What was number one?
The transportation industry is ripe with startups hoping to be the one that disrupts a $726 billion industry, but without help, most don’t last. Dynamo is a Chattanooga-based venture capital firm that specializes in the logistics space and is helping a few of these startups gain a solid foothold in transportation.
With truck driver turnover approaching and even surpassing 100% at times, costing carriers thousands of dollars to replace them, many fleets are doing what they can to keep their current drivers. This includes increasing pay and benefits, but one company thinks it has a better way and it starts with communication.
