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United Airlines makes more cargo revenue with less cargo

Carrier narrows overall loss to $300 million but cautions on softer Q4 passenger demand

United Airlines achieved record third quarter revenue for cargo. (Photo: Shutterstock/Gary K_ca)

Cargo and domestic leisure travel were United Airlines’ strong suit in the third quarter as the carrier just missed returning to profitability despite better-than-expected results.

Cargo revenue soared 84% to $519 million compared to 2019, setting a record for the three-month period. For the first nine months of the year, cargo revenue is up 88% to $1.6 billion. 

Those gains, however, don’t represent more cargo volume. Cargo revenue ton miles, an industry metric that measures the revenue earned by weight and distance carried, actually decreased 5.7% to 758 million and year-to-date through September were down 1% to 2.4 billion versus 2019. United actually moved less freight but made more money because air cargo rates and yields are extremely high due to an ongoing shortfall in capacity. 

United (NASDAQ: UAL) last month resumed cargo-only flights after international passenger traffic failed to materialize to the expected degree because of the rise in infections from the delta variant. It put five Boeing 777s back to work making dedicated cargo runs and officials say more could be used during the heavy peak shipping season currently underway.


Chief Commercial Officer Andrew Nocella said Wednesday that officials expect cargo demand to remain at elevated rates through next year given the massive supply chain disruptions in ocean transportation that have seen upward of 70 container vessels stranded outside the ports of Los Angeles and Long Beach waiting for berths. The auxiliary freighter operations are likely to end again at the end of the year or early 2022, he added.

United operates the second-largest widebody fleet in the world, which gives it a lot of capacity to carry cargo in the lower deck of passenger flights. Exposure to international travel has held back United’s financial recovery compared to some competitors but could turn in its favor once that segment picks up again. 

Overall, United’s revenues were down 32% to $7.75 billion and passenger traffic remained 36.5% below 2019 levels. The lower revenues, combined with rising fuel costs, contributed to a $300 million adjusted net loss, not including more than $1 billion in federal payroll protection because of the COVID crisis.

United officials said they expect strong holiday demand but that the rest of the fourth quarter would be muted with businesses slow to reopen offices. The Chicago-based carrier forecast capacity will be 23% lower than two years ago. 


Delta Air Lines (NYSE: DAL) gave a similar outlook last week after achieving its first profit since the pandemic, saying it expects to lose money again in the fourth quarter due to the bumpy recovery and higher fuel prices. Delta also had a strong third quarter for cargo, plus 39% over 2019 to $262 million, but United outperformed it by a wide margin. 

United said it planned to increase international capacity by 10% in 2022 while keeping the number of domestic seats flat in anticipation of higher demand because of premium leisure taking the slack for business travel, the reopening of European borders next month and early indications of looser travel restrictions in key Asian markets. The international flights will be enabled by the expected return of United’s Boeing 777-200s, powered by Pratt & Whitney engines, that were grounded early this year to investigate potential problems after an uncontained engine failure. 

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

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Eric Kulisch

Eric is the Supply Chain and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com