For high-volume shippers, the need for flexible, responsive and streamlined operations has never been higher. With increasing consumer demand and expectations comes the expectation that shippers will double down on technological adoption throughout 2021 in an effort to transform their operations. The logistics industry’s already-strong tendency toward innovation in recent years has been underscored by the urgency brought on by the COVID-19 pandemic alongside the increasing emphasis on collaboration within the supply chain.
FreightWaves teamed up with Redwood Logistics to survey shippers across high-volume industries, including CPG, retail, food, and beverage, about their perceptions of the current market, tech spend, and use of application programming interfaces (APIs). Respondents made it clear that they expect to see tight capacity and growing tech spend ramp up over the next several months.
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