Essential fraud prevention strategies for freight brokers, carriers
All types of cargo fraud are on the rise. Brokers, specifically, should be especially aware of two growing types of fraud: double brokering and cyberattacks.
Want to keep up with the freight broker and truck driver industry? Smarter Capacity, sponsored by Trucker Tools, is a biweekly look at the freight transportation industry, examining current issues and freight transport news developments for freight brokers, drivers, and small fleet operators.
Trucker Tools provides shipment visibility, carrier capacity management, and predictive freight-matching solutions. With its intuitive tools and industry-leading mobile app, Trucker Tools provides a secure, collaborative platform where brokers and truckers use real-time, trusted data to speed the process of finding and matching the best available truck with the optimal load. Learn more at www.truckertools.com.
Learn more about the latest in the freight transportation industry by exploring the resources below—from topics like transportation during market downturns to centralized tech stack benefits on shipping, fleet operator insights, and much more.
All types of cargo fraud are on the rise. Brokers, specifically, should be especially aware of two growing types of fraud: double brokering and cyberattacks.
While indications of a freight market shift are heartening for carriers, their strongest impacts will not be seen until well after the conclusion of the next bid season.
Criminals looking to steal high-value cargo are attracted to the vulnerabilities associated with international border crossings.
Current market conditions – combined with the climbing expenses of operating and maintaining a truck – have created a difficult situation for the small companies that keep America moving.
Not all that long ago, real-time, end-to-end visibility was considered a perk. Over the past few years, however, on-demand visibility has become a consistent expectation.
The easy-to-use program allows brokers to reward drivers directly for specific actions they complete within the Trucker Tools app.
All the essential tools for shipping are centralized on Mothership’s dashboard, creating unmatched reliability and efficiency in your final-mile supply chain.
The holiday peak season could provide carriers with the perfect opportunity to strengthen their relationships with shippers going into the new year, securing more consistent and higher-value freight as the market continues to loosen.
The benefits of hands-off load matching do not end when the market takes a turn.
While consumers are directly responsible for the majority of food waste, supply chain mishaps cause 40% of food waste in North America. That includes food that spoils in transit.
Carriers can become significantly more sustainable by simply focusing on solutions that make their fleets more efficient, reducing miles driven to move each load and cutting down on emissions.
While building out custom solutions is an important part of many brokerages’ road maps, some tools — especially those that require significant maintenance and regular updates — are better outsourced for maximum efficiency.
Given how difficult it is to source capacity in today’s market – as well as the growing importance of visibility throughout the supply chain – it is not surprising to see more visibility and predictive freight matching tools entering the scene.
As visibility solutions have become more accessible, they have started to move from “perk” to “necessity.” This transition is expected to continue, getting another boost when the freight market cools down and regains equilibrium.
Visibility software can all but eliminate annoying check calls, help carriers access better freight and keep trucks loaded.
Historically, the cultural fit between a brokerage and technology partner has been glossed over in partnership discussions. As these relationships become more collaborative and dynamic, however, the importance of culture is becoming more pronounced.
Historically, digital platforms and transportation management systems (TMS) have largely existed in their own, individual spaces. Now, platform integrations are taking center stage.
How brokers and logistics providers choose to navigate the current capacity crunch will affect both their own chances of success and their relationships with their carrier partners for years to come.
The rate of technological advancement makes it nearly impossible to rely on in-house developers for every new feature. How do you choose the right third-party partner?
Competitive rates will convince a carrier to pick up a load, but the right combination of relationship and convenience will keep them coming back to the same broker over and over.
Consumer Brands Association study calls for establishing a federal Office of Supply Chain to coordinate public-private strategies.
In 2021, you do not just need to offer a solution; you need to offer a smart solution.
Small and midsize companies – brokers and carriers alike – often wait to adopt new technologies. They are being eclipsed by both larger companies and their less risk-averse peers.
If visibility has moved from perk to table stakes, what exactly is “the next big thing” now? What innovative technology can companies adopt to help them stand out among their competitors?
Without truck drivers working tirelessly in the days and weeks leading up to Thanksgiving, stores shelves would be barren.
The road to success is paved with digital tools and technological adoption.
While companies across the country struggled with the learning curve that accompanies remote work arrangements, truck drivers continued to move our medications and essential goods from one point to the next.
The Trucker Tools driver mobile app was introduced in 2013, and new features have been added continuously over the past several years.
Infrastructure can be damaged after a disaster, so the ability to know where something is without picking up the phone is important.
Subpar consistency and poor compliance are enough to cost a brokerage its profitability and, ultimately, the company’s life.
When different systems are being used to perform each task, syncing up those systems ranges from time-consuming to impossible.
Brokers must stay ahead of the curve even in the best of times. In the midst of global market disruption, that becomes an even more important part of staying afloat.
The coronavirus pandemic caught the world off guard, and it has ratcheted up the pressure on 3PLs and brokers to quickly adapt and employ new technologies.
Drivers have historically been hesitant to download tracking apps due to privacy concerns and “app overload.”
Companies have to work harder than ever to differentiate their offerings from all the other tools and applications flooding the market.
The ramifications of 2019 will come in the form of shrinking capacity, pushing rates up as supply falls to meet demand instead of dwarfing it.
Check-in calls have long been a pain point for carriers and brokers alike. It is possible to reduce these calls while also improving customer service.
Drivers often suffer from so-called app overload. This leads to a cluttered phone screen and an irritated driver.
When brokers see their load-matching time go from a couple hours to a few minutes, the shipper and the carrier also win.
Introducing an app-based visibility solution could be the answer to shoddy tracking updates.
England Logistics has partnered with Trucker Tools to streamline operations and provide real-time visibility to customers, allowing the company to eliminate many broker inefficiencies.
Freight visibility is no longer considered a premium benefit the best brokers offer their shippers. It is simply an expectation that most brokers struggle to meet.
Truckers, fleet managers, and brokers face any number of regulatory tasks, load optimization and business decisions every single day. Add to that the decision on which technology, software or service […]
Market expert Brian Aoaeh writes about the impact of market disruption on the freight brokerage sector. Learn how Amazon, artificial intelligence, machine learning and other disruptors will change the business…
Over the last decade, J.B. Hunt has not only tripled in size, but has evolved from a big truckload and intermodal operator to offering dedicated services and what has turned […]
Leading transportation management and logistics service provider SEND Transportation has integrated Trucker Tools’ Smart Capacity into its operations.
Both companies share a common goal – giving small companies the leverage they need to play in the big leagues.
Choptank Transport is on a mission to turn its remaining manual processes into more efficient digital strategies. The quick-growing logistics service provider is hopeful that the transformation will bring revenue growth and help scale the business.
The logistics industry has been bombarded with years of overdue technological advancement ever since the electronic logging device (ELD) mandate went into effect. Technological advancement in the space has only increased since that pivotal moment, and brokerages have not been exempt from the pressure to keep up.
The transportation giant will be using cloud-based software applications Load Track and Smart Capacity to improve its processes and make working with Schneider’s logistics division as seamless as possible for carriers and drivers.
Driver detention has plagued the trucking industry for years. Now that the electronic logging device (ELD) mandate is in effect and fleets are decked out with more technology than ever, carriers have a better view of just how much detention is costing them.
In partnership with Trucker Tools…
An unprecedented capacity crunch. Archaic processes badly in need of reinvention. New Uber-like technology entrants bent on cutting out the broker. How do brokers respond, transform and emerge on the other side as stronger competitive forces?
In partnership with Trucker Tools…In the transportation industry, time is money. Trucker Tools uses their Smart Capacity system to eliminate stale or obsolete data in order to streamline the brokerage process, saving time and money every step of the way.
Presented by Trucker Tools
Presented by Trucker Tools…