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Commentary: ELDs change the landscape and can help drivers find loads

(Photo credit: Jim Allen/FreightWaves)

From managing logistics to dispatching and delivery, the focus for trucking in the past decade has been to attain higher accuracy, efficiency and safety in moving of goods across North America. More and more commercial motor carriers have been deploying telematics and other software systems to drive their logistics and administration online and use these technologies for more granular fleet visibility and business analytics.

As the result of improving operational efficiencies, driver safety has become yet another cornerstone of digitization priorities for fleet managers and vendors alike. And the launch of the electronic logging device (ELD) mandate in 2018 in the U.S. – with the Canadian one looming on the horizon – is a testament to that.

The purpose of the ELDs is, essentially, to eliminate the use of daily paper logs and their inaccuracies in recording drivers’ hours of service (HOS). HOS limits were put in place by the Federal Motor Carrier Safety Administration (FMCSA) to ensure commercial drivers get a sufficient amount of rest before continuing with their on-duty time, which is the cornerstone to reducing road fatigue that accounts for one-third of traffic collisions.

(Photo credit: Mack Trucks)

While this is all sound and logical, there is a caveat – fleets and their drivers rely on the volume of goods they haul to stay profitable. When the wheels are not turning, they are not making money. As a result, driver paper logs were easily falsified, incomplete, duplicated or missing all together in order to evade HOS regulations and keep their own schedules. This made it very difficult for safety personnel to detect instances of non-compliance at roadside inspections and during safety audits.


With the introduction of ELDs, however, the recording of hours of service is fully computerized and automated, thus creating more accuracy and accountability. Even though there is flexibility and greater control by drivers over their hours, backlash from fleets and their drivers was expected.

Nonetheless, there are ELD supporters, too, as the administration and logging process has become much easier and less time-consuming, inspection times at weigh stations are much faster, and dispatching has improved significantly. There is a greater appreciation of supply chain inefficiencies currently taking place, because everyone is now playing by the same rules.

Canada has long recognized the benefits of electronic logging in regard to driver safety and accountability, and that ELDs will transform the future of transportation in a very substantive way. In June 2021, the Canadian ELD mandate will go into effect, reflecting many of the U.S. mandate provisions, but with made in Canada-specific requirements.

(Photo credit: Jim Allen/FreightWaves)

As it often happens, the launch of the ELD mandate in the U.S. came with numerous operational challenges that spurred a learning curve and improvements to the rulemaking are made to this day. There are two main ones, however. The first one revolved around occasional incorrect citations from DOT inspectors due to confusion over ELD and automatic on-board recording device (AOBRD) rules. Some safety personnel were not familiar with the differences, especially pertaining to log data transfers that varied from one device to another. This has become a source of much debate for roadside inspection protocol, and Canada has elected to not include a grandfathering process for AOBRDs (as the U.S. did) to avoid the confusion.


Another issue stemmed from the ELD vendor self-certification and poor customer support. While vendors interested in servicing ELDs were provided with the FMCSA checklist rulebook, they were not officially certified by the FMCSA with rigorous auditing. This created a fertile ground for quick-and-dirty ELD products that did not comply with the functional requirements or the necessary customer support, leaving drivers on the road to their fates. Some vendors have folded, lacking the necessary infrastructure and the needed financial investment, and completely abandoned their customers. As a result, the Canadian ELD mandate will include a third-party certification process for vendors to ensure compliance in the rulemaking, including the U.S. ELD models to protect drivers who operate in both the U.S. and Canada.

There are vendors that also provide additional value-added benefits beyond HOS compliance, such as digital load-matching platforms, like BigRoad Freight, to create more revenue-generating opportunities for drivers who are looking for loads that fit within their remaining HOS limits. With a load-matching application on their mobile device, drivers can look for loads themselves or post their truck with specifications to confirm availability for shippers. This type of software is becoming available to fleets as well, helping the industry tackle logistics issues and optimize load distribution per miles driven – and ELD is a key component, as it creates immediate online visibility to the necessary data for drivers, fleet managers and shippers.

With help from: Marc Moncion, Vice President of Safety, Compliance & Regulatory Affairs at Fleet Complete

2 Comments

  1. Richard Simon

    Let’s put a chip in all cdl drivers that shuts em down and starts them up as needed. Tells him to fuel, eat , shit on a pre determined schedule….and call it safety
    F…ing retards

  2. Noble1

    Quote:

    “As the result of improving operational efficiencies, driver safety has become yet another cornerstone of digitization priorities for fleet managers and vendors alike. ”

    “And the launch of the electronic logging device (ELD) mandate in 2018 in the U.S. – with the Canadian one looming on the horizon – is a testament to that.”

    Driver safety ??? Or do you mean to put a stop in regards to carrier abuse ?

    Wow you finally found or are trying to find a way to manipulate drivers into accepting ELD’s through : Quote: “digital load-matching platforms through ELD’s

    ROTFLMAO !!! You have to be joking !

    However , I think you’re not unfortunately , and have found or are trying to find a way to render ELD’s more acceptable through trying to sell the idea that , quote : ” ELD is a key component, as it creates immediate online visibility to the necessary data for drivers, fleet managers and shippers.” , to find loads ! If that’s all you got , it’s sad .

    “Drivers” have been “finding” loads before even cell phones were invented !!! And back then they were making a heck of a lot more money than what they are making now without all the hocus pocus technology to follow them up their wazoo ! And consumers didn’t lack any consumables ! Technology can be useful , but if it’s used manipulatively and as a form of harassment then it’s not useful , it’s a freaking burden !

    If we need regulated ELD’s in the road transport industry , that just goes to show you how corrupt the industry is . And it starts at the TOP , not the bottom, GUARANTEED !

    In my humble opinion ………….

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Sandeep Kar

Sandeep Kar is a global thought leader in commercial vehicle industry. He leads corporate strategy at Fleet Complete with a mission of developing the company as a leading global provider of connected vehicle IoT solutions for the widest array of commercial vehicle industry eco-system partners. Sandeep is creating growth opportunities in a flat-world eco-system and implementing growth strategies powering Fleet Complete's pivotal role as a synergistic partner to all connected vehicle stake holding groups. Kar works closely with global OEMs and suppliers in developing strategic partnerships that enables companies to grow faster through effective leveraging of advanced technologies and globalized operating conditions. He brings mission critical corporate strategy analytics and insights to senior leadership of global commercial vehicle market participants, and opens doors to accelerated revenue growth leveraging both technologies and markets. Kar routinely speaks in many industry events and is regularly quoted by media on issues of strategic importance to commercial vehicle industry. He also serves in advisory boards of innovative companies, helping them find economies of scope and scale.