How to run an award-winning freight business with Loadsmart’s Jim Nicholson

· Thursday, August 19, 2021

On this episode of FreightWaves Insiders, Dooner catches up with Loadsmart’s vice president of operations, Jim Nicholson to talk about delivering award-winning service.

In 2019, Jim Nicholson became Vice President of Operations at Loadsmart. He leads the carrier team in servicing partnerships with more than 30,000 carriers. Nicholson and his teams’ commitment to quality has earned Loadsmart recognition and awards from notable shippers, including The Home Depot and Kraft Heinz.

Prior to Loadsmart, Jim held various operations and commercial sales leadership positions at a leading asset-backed brokerage, Schneider Logistics.

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Timothy Dooner

Dooner is an award-winning podcaster who hosts and produces FreightWaves' WHAT THE TRUCK?!? In under a year he helped build FreightCasts, the world’s largest logistics and supply chain podcast network in media. WTT is ranked in Apple Podcasts top-20 Business News podcasts. He also writes a newsletter of the same title with over 15k subscribers in the supply chain and trucking niche. Dooner has been in freight since 2005 and has held directors positions in operations, sales, consulting, and marketing. He has worked with FedEx, Reebok, Adidas, L.L. Bean, Hasbro, Louis Vuitton, and many more high level clients across the full spectrum of the supply chain. He was a featured speaker at TEDx Chattanooga.