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A supply chain for telemedicine — Medically Necessary

What does it take to support a transition to online doctors?

Medically Necessary is a podcast by Matt Blois about the health care supply chain — how we get drugs, devices and medical supplies to health care providers and patients.

This podcast is brought to you by Ryder, the only fully integrated logistics & transportation provider in the industry. Ryder’s solutions cover the entire supply chain including warehousing, transportation logistics, e-commerce fulfillment, & last mile. Discover how Ryder can make you ever better at ryder.com.

Many hospital systems saw telehealth visits skyrocket during 2020, and some providers are expecting telehealth appointments to remain well above pre-pandemic levels. That means health care supply chain professionals will need to adjust to the changing ways of seeing patients. 

On this episode of Medically Necessary, Matt Blois looks at what it will take to develop a supply chain that is functional for doctors practicing in hospitals and at home. 

Blois welcomes Teresa Dail, Vanderbilt University Medical Center’s chief supply chain officer, to discuss how she saw her hospital adjust during the pandemic. 


Dail recently started a new company under the Vanderbilt umbrella called CareFluent Connect, which provides medical devices and equipment that patients need after a procedure. 

A big focus of the company is making sure patients can give their doctor feedback about whether the equipment they received is working well. But the company’s focus on providing medical products to patients once they leave a hospital also offers a preview of how the health care supply chain could work for patients using telemedicine as a primary way of seeking care. 

You can find more Medically Necessary episodes and recaps for all our live podcasts here


Kaylee Nix

Kaylee Nix is a meteorologist and reporter for FreightWaves. She joined the company in November of 2020 after spending two years as a broadcast meteorologist for a local television channel in Chattanooga, Tennessee. Kaylee graduated from the University of Oklahoma in 2018 and immediately made the Tennessee Valley her home. Kaylee creates written summaries of FreightWaves live podcasts and cultivates the social media for FreightWaves TV.