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FMCSA updates guidelines for brokers, dispatch services

Handling money exchanged between carriers, shippers does not necessarily require broker authority, agency clarifies

FMCSA attempts to clarify the roles of brokers and dispatchers. (Photo: Jim Allen/FreightWaves)

Federal regulators have attempted to clarify differences between brokers, bona fide agents and dispatch services in new interim guidelines issued Tuesday by the Federal Motor Carrier Safety Administration.

Mandated by last year’s infrastructure bill, the guidelines are aimed at cracking down on companies that engage in truck brokering but without proper authority from FMCSA, an issue that brokers claim illegally undercuts their business.

While FMCSA acknowledged that dispatch services “can help to ensure the motor carrier has a steady stream of shipments” that allows them to focus on moving freight, the way in which dispatch services perform that function can mean the difference between being under FMCSA authority — including the requirement that they have a $75,000 bond to protect their motor carrier customers from nonpayment — or not.

To make that distinction, FMCSA listed six factors to help determine if a dispatch service needs broker authority. Such authority is needed if the dispatch service:


  • Interacts or negotiates a shipment of freight directly with the shipper or a representative of the shipper.
  • Accepts or takes compensation for a load from the broker or factoring company, or is involved in any part of the monetary transaction between any of those entities.
  • Arranges for a shipment of freight for a motor carrier, with which there is no written legal contract with the motor carrier that meets the aforementioned criteria.
  • Accepts a shipment without a truck/carrier then attempts to find a truck/carrier to move the shipment.
  • Is a named party on the shipping contract.
  • Is soliciting the open market of carriers for the purposes of transporting a freight shipment.

FMCSA’s guidelines clarify that dispatchers operating as an unauthorized broker carry civil penalties of up to $10,000 for each violation.

Congress also mandated that FMCSA clarify what defines a “broker” versus a “bona fide agent” that works specifically for or on behalf of a motor carrier. Because the view among most of those providing comments on the proposed guidelines saw no need to change the current definition of “broker,” however, the agency felt the need to make only one clarification: the relevance of handling funds in shipper-motor carrier transactions.

For example, the Transportation Intermediaries Association (TIA), which represents brokers and 3PLs, and the Owner Operator Independent Drivers Association viewed the handling of money had “at least some relevance as to whether one is brokering,” FMCSA stated.

However, while handling money exchanged between shippers and carriers “is a factor that strongly suggests the need for broker authority … it is not an absolute requirement for one to be considered a broker,” the agency stated.


As for the definition of a “bona fide agent,” FMCSA noted that multiple commenters, including TIA, the National Industrial Transportation League and the Small Business in Transportation Coalition contended that to be considered a bona fide agent one can represent only one carrier.

FMCSA disagrees, stating that “representing more than one motor carrier does not necessarily mean one is a broker rather than a bona fide agent.” In other words, a bona fide agent does not necessarily represent only one carrier.

But FMCSA also states: “Any determination will be highly fact specific and will entail determining whether the person or company is engaged in the allocation of traffic between motor carriers.”

In commenting on FMCSA’s guidelines, Chris Burroughs, TIA’s vice president of government affairs, said the agency incorporated several of the association’s suggestions on dispatch services.

“This is a positive first step, though TIA believes it should be the first and not final step as the number of unlawful brokerage activities continues to rise and these illicit dispatch services skirt registration and regulatory requirements,” Burroughs told FreightWaves. “TIA looks forward to continuing to work with the FMCSA on this important issue.”

FMCSA emphasized the interim guidelines do not have the force of law and are nonbinding. The public has 60 days to comment, with possible updated guidance from the agency based on comments received.

98 Comments

  1. Vikas Khugher

    Double brokerage should be made illegal and heavy fine be imposed on double brokerage and a single truck owner / owner operators should say big NO for low freight. Rule should be made for Brokers with a cap price fixing a minimum price per mile for a load and no one should haul below that price and freight be negotiated above the minimum freight per mile, depending upon the availability of loads and trucks.

  2. A T

    Brokers should not give the loads to another brokers. Dispatchers are good for drivers so drivers don’t have to do all the paper works and on the phone all the time while they drive on the road. Double Brokerage is not acceptable.
    Brokers should know who they give loads to. Not to another brokers. Carries/drivers are the one that risk their life on the road more then brokers. Cut too much amount of $$$ from the shipper is not acceptable and drivers are not making $$$.
    US economy will drop if we have more double Brokerage in the field because drivers are not risking their life for nothing. DOUBLE BROKERS ARE NOT ACCEPTABLE. BROKERS SHOULD STOP GIVING LOADS TO ANOTHER BROKERS.

  3. Tommy Franklin

    This is not the problem, I’m disappointed that nothing has transpired with more oversight between brokers and trucks,thats the bigger problem

  4. Karleen Karol

    There need to be some regulation on brokerage it’s like free style capitalism on the carrier that’s hauling the load. The brokers are heartless. go after the large brokerage and the double brokering.
    Look who you are going after the dispatchers they are making a honest living, trying to get the best rates for each carrier.
    It makes no sense sense a broker makes more than carrier hauling the actual load.

  5. Carolina

    The problem is that the broker sells loads to dispatch companies and that is where they begin to reduce profits because they all want to have a piece of the pie. Dispatchers search for loads for their carriers in the apps, call and negotiate the best price, close and confirm the load with the driver, and when the load is finished, they complete the collection process. All this for a small commission that makes life easier for the motor carrier and takes the stress out of looking for loads and talking on the phone all the time when your priority is the road.

  6. GREGORY FUNDERBURG

    Does that mean UShip is gonna be hit with thousands of 10k fines since they are handling the exchange, negotiating prices for shippers? They don’t even require MC or DOT numbers to run freight or Insurance. They need shut down asap.

  7. Ray

    Brokers take more money from us truckers then anyone maybe they should get fined for stuff they do haul loads for say 3000 today and call and get a second truck booked same day and only wanna pay that truck 1500 both same leads going same place from same shipper so who is robbing who brokers are the crooks

Comments are closed.

John Gallagher

Based in Washington, D.C., John specializes in regulation and legislation affecting all sectors of freight transportation. He has covered rail, trucking and maritime issues since 1993 for a variety of publications based in the U.S. and the U.K. John began business reporting in 1993 at Broadcasting & Cable Magazine. He graduated from Florida State University majoring in English and business.