GT Nexus to provide IT services for Carmichael
GT Nexus and Carmichael International Service have reached an agreement to have GT Nexus provide software and information technology management services for the independent forwarder/broker company.
GT Nexus said it would provide Web-based software and IT management services to collect and unify global transportation and supply chain data from service providers, structure it in a central database to improve accuracy, timeliness and completeness, and then deliver a standardized feed to Carmichael's computer systems. GT Nexus added the changes will improve shipment visibility and enhance customer service capabilities.
'One of our biggest challenges is the daily battle to chase down information from all these disparate sources and get it organized in a coherent record, so our customers have a reliable and timely view of their cargoes as they move globally,' said Vincent Salvo, president of Carmichael. 'Today, this process is very manual and expensive — and not nearly as accurate as we need it to be.'
He said that with the new technology, 'We will get earlier visibility to shipments than we do today, and more complete information, from the bill of lading being issued all the way through key in-transit events,' he said. 'This will streamline our processes and give us more real-time information. Those are benefits we can pass on to our customers through better service.'