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SCHENKER MONITORS TIME-DEFINITE PRODUCTS

SCHENKER MONITORS TIME-DEFINITE PRODUCTS

   Schenker, the major German forwarding and logistics group, has introduced an automated system to monitor lead times in time-definite airfreight services.

   Schenker employees can now see on their computer screens exactly when a Schenker “JETcargo” shipment arrives and whether it is delivered on time, the company said.

   A “lead time control module” shows the time remaining until delivery in days, hours and minutes on a clock insert on the screen. The new control module is currently being installed in 21 countries in five continents, and some 85 percent of Schenker’s cargo originates in these 21 countries.

   Schenker said that it can monitor the cargo at all times during its journey, take corrective action, and inform the customer in good time if a delay occurs.

   “Customers can rely on the fixed transit times,” said Thomas C. Lieb, member of the board of management of Schenker. “And we too can make use of this effective tool to discover bottlenecks and critical situations at an early stage and to take the necessary corrective action in time.”

   The system calculates time in calendar days, not working days, and there are no size or weight limitations for the cargo.