Good labor is hard to find, and it’s only getting harder. The U.S. labor market keeps getting tighter as the post-pandemic economic rebound continues. Nationwide unemployment rates fell again in March, reaching 3.6%, according to the U.S. Bureau of Labor Statistics. At the same time, wages are on the rise. Average hourly earnings rose 0.4% in March, up 5.6% year-over-year, according to the BLS.
FreightWaves teamed up with DDC FPO to determine how labor shortages – particularly customer service and inside sales associate shortages – are impacting both carriers and third-party logistics providers. Survey results included a healthy split between the two, with 57% of respondents identifying as 3PLs and 47% identifying as carriers.
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